What is Drop 001?
Drop 001 is Wrong Tide’s first release. See each product page for available colors, sizes, and garment details.
How does shipping work?
Wrong Tide products are made to order. Delivery includes production and transit time. Available shipping options, charges, and estimated delivery dates are shown at checkout where available. Estimates are not guaranteed.
How do I track my order?
We’ll send tracking information when it becomes available. If a shipment is delayed, lost, or tracking shows delivered but you can’t find it, email us with your order number and tracking link.
How do I choose a size?
Review the size guide and available sizes on the specific product page before ordering. Sizing and fit can vary by garment.
Can I change or cancel an order?
Contact us as soon as possible with your order number. Since products are made to order, we can’t guarantee a change or cancellation once production has begun.
Can I return an item if I chose the wrong size or changed my mind?
Wrong Tide products are made to order. We don’t accept returns or exchanges for a change of mind, an incorrect size or color selected at checkout, or an unwanted item. Please review the product description, size guide, and order details before purchasing.
What if my item is damaged, defective, misprinted, or incorrect?
Email wrongtidecompany@gmail.com with your order number and clear photos of the item and packaging. We’ll review the issue and, where appropriate, arrange a replacement or refund. Contact us before sending anything back; unsolicited returns can’t be accepted.
What if my shipment is lost?
If your order is delayed or lost, contact us at wrongtidecompany@gmail.com with your order number so we can look into it.
How should I care for my apparel?
Follow the care instructions on the product page and garment label. Care directions vary by item.
How do I contact Wrong Tide?
Email wrongtidecompany@gmail.com for order, sizing, shipping, or product questions.